24/7 EMERGENCY LINE — (866) 908-8800 — A RESPONDER PICKS UP
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Warning message on a laptop indicating a system has been hacked
Active incident · 24/7

Under attack?
Breathe. Then call.

Ransomware on the screen, accounts locked, money gone, data leaking — whatever's happening, the next few minutes matter. Don't pay. Don't panic. Don't power things off. Call us and a responder takes command.

RESPONDERS ON CALL NOW · OPEN TO NON-CLIENTS
While we answer

The first 10 minutes

Do these now. They protect your evidence, slow the attacker, and give us the most to work with when we pick up.

Do this now

  • Call us — (866) 908-8800. Talk to a human before you act.
  • Disconnect, don't shut down. Unplug the network cable or disable Wi‑Fi on affected machines — but leave them powered on.
  • Preserve everything. Don't delete files, emails, or logs. They're the evidence.
  • Lock down money. If funds moved or a wire is pending, call your bank immediately.
  • Write down the timeline. What you saw, and when. It helps us move faster.

Don't do this

  • Don't pay the ransom before talking to a professional — it funds them and rarely fixes anything cleanly.
  • Don't power off infected systems — it destroys forensic evidence in memory.
  • Don't tip off the attacker — no emails to them, no obvious changes while they're watching.
  • Don't wipe or "clean" it yourself — you may erase the one clue that stops it recurring.
  • Don't go silent. Looping us in early almost always means a faster, cheaper recovery.
Our response

How we take command

A disciplined, evidence-first process — the same playbook every time, so nothing gets missed under pressure.

1
Phase 01
// TRIAGE

Triage & scope

We get on the phone, size up the attack, and establish what's affected and how far it's spread — fast.

2
Phase 02
// CONTAIN

Contain

Isolate infected systems, cut malicious sessions, lock compromised accounts. Stop the bleeding before it becomes a shutdown.

3
Phase 03
// ERADICATE

Eradicate

Hunt down and remove the attacker's footholds, backdoors and tooling — so they can't simply walk back in tomorrow.

4
Phase 04
// RECOVER

Recover

Restore clean systems and data, verify integrity, and get your business operating again on a trusted footing.

5
Phase 05
// HARDEN

Harden

Close the gap that let them in and shore up the rest — so the same door doesn't open twice.

6
Phase 06
// REPORT

Report

A clear written account with evidence and timeline — ready for your leadership, your insurer, and any regulator.

We've seen it

Whatever's hit you.

Ransomware

Files encrypted, systems down, a ransom note. Containment and recovery — without paying if we can help it.

Email compromise

A hijacked mailbox, a fake invoice, a redirected payment. We shut it down and trace what was touched.

Account takeover

Someone's in your Microsoft 365 or Google account. We evict them and lock identities down.

Data breach

Data exposed or stolen. We determine scope, preserve evidence, and guide notification.

Don't wait it out

Every minute the attacker has is a minute you lose.

You don't have to be a customer. Call now — we'll help you contain it, then help you make sure it never happens again.